16 July 2012

Chapter 4: Kedidi's Conclusion




Human Resource Management (HRM) is the function within an organization that focuses on recruitment of, management of, and providing direction for the people who work in the organization. HRM can also be performed by line managers. HRM is the organizational function that deals with issues related to people such as compensation, hiring, performance management, organization development, safety, wellness, benefits, employee motivation, communication, administration, and training.

HRM is also a strategic and comprehensive approach to managing people and the workplace culture and environment. Effective HRM enables employees to contribute effectively and productively to the overall company direction and the accomplishment of the organization's goals and objectives. HRM is now expected to add value to the strategic utilization of employees and that employee programs impact the business in measurable ways. The new role of HRM involves strategic direction and HRM metrics and measurements to demonstrate value.

Team management refers to the various activities which bind a team together by bringing the team members closer to achieve the set targets. For the team members, their team must be their priority and everything else should take a back seat. They should be very focused on their goals. There are some tasks which can’t be done alone. Individuals need to come together, discuss things among themselves and work together towards the realization of a common goal. The individuals forming a team should ideally think more or less on the same lines and should have similar interests and objective. People with absolutely different tastes can’t form a team. Their goals have to be the same. Every team is formed to achieve a predefined goal and it is the responsibility of each and every member to contribute his level best and accomplish the assigned task within the stipulated time frame. The team members must complement each other and come to each other’s help whenever required. Individual performances do not matter much in a team and every individual should strive hard and work in unison.

I define self-management as the ability to plan and take responsibility for your own success. This includes being self driven and organized, having good follow up and being able to make decisions. It's being able to lead people, develop relationships and communicating clearly. All of these play a huge role in Sales every day. The best Sales people have these skills.

For me Self-Management is our ability to control our own feelings especially when we are challenged through our own values, to be resilient in demanding situations, self-management is self-governing through disciplines that either we taught ourselves or picked up along our lives as:

·           Being truthful and honest
·           Honour our promises
·           Hold to our values under any circumstances
·           Be accountable for your responsibilities
·           Be more productive
·           Have work ethics and apply them
·           Be kind and courteous
·           Be self disciplined
·           Keep education yourself
·           Help others and don’t expect anything in return
·           Be positive and always think as a winner

            On the next page is the soft skill table. It is a list that combined all soft skills that I acquired during my internship.

Process
Skill Name
Before
After
Human resource management (HRM)
Human resources management skills
6
8
Evaluating personal needs skills
7
9
Resource allocation skills
6
7
Resource using skills
7
8
Recruiting skills
5
7
Exposing individuals to select
6
7
Assessing skills
5
7
Performance evaluations skills
7
8
Productivity management skills
6
7
Recognizing prior skills
5
7
Team Management (TM)
Team management skills
6
7
Team development skills
6
7
Team building skills
6
8
People management skills
7
9
Understanding group dynamics
7
9
Cross culture management skills
5
7
Multicultural / multinational team
5
7
Group facilitation skills
5
7
Relationship skills
6
7
Coordination skills
5
7
Communication Management (COM)
Communication skills
5
8
Listening skills
7
8
Questioning skills
5
8
Writing skills
6
8
Oral skills
6
8
Talking skills
5
7
Negotiation skills
4
7
Network initiation skills
4
7
Facilitation meeting skills
5
7
Selling skills
5
7
Data interchange skills
4
6
Information processing skills
6
7
Customer orientation skills
6
7
Self-management
(SM)
-Work & Life
Ethical behaviour, ethics
7
9
Assertiveness
7
8
Positive attitude
7
9
Discipline
8
9
Learning skills, development
8
9
Self-learning, fast learning development
8
9
Personal career development skills
8
9
Work under stress skills
7
9
Stress management skills
7
9
Time management skills
7
9
Flexibility skills
7
9
Team work skills
6
8
Independence
7
8
Systematic skills
7
8
Anger management
7
8
Self management
6
7
Leadership (L)
Leadership skills (Team leader)
5
7
Training skills
5
7
Building trust skills
6
8
Ability to motivate skills
5
8
Influencing skills
5
8
Delegation skills
5
7
Good judgement skills
6
8
Ability to take initiative skills
6
8
Decision making skills
6
8
Indicators: 1 (poor) to 10 (excellent)
Table 4.1 Soft skill table
            As for my contribution for the company, my friends and I managed to update the company quality environment application. All of the hard works are paid off. MPC officer gave us 88% marks. That is 4% marks higher that last year evaluation.  Not only that, Khatijah and I also create a new stock card for the salesperson consignment. The plant system were improve since we got in as intern.  

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